This Privacy Policy outlines the types of personal information that Voltis Renewables ("we" or "our") collects and how we use, share, and protect that information. We are committed to protecting the privacy of our website visitors and customers and ensuring that their personal information is kept safe and secure. This Privacy Policy applies to information collected through our website and any other online services or tools that we may offer.
Data Collection
We collect various types of personal information from our website visitors and customers, including:
Contact information, such as name, email address, and phone number
Payment information, such as credit card details
Demographic information, such as age, gender, and location
Website usage information, such as IP address, browser type, and device type
Other information that you choose to provide to us, such as feedback, comments, or reviews
We may collect this information through various means, such as when you sign up for our services, make a purchase, complete a survey, or interact with our website in any other way.
Data Use
We use the personal information that we collect from our website visitors and customers for various purposes, including:
To provide our services and fulfil your requests
To process your payments and transactions
To communicate with you about our products, services, and promotions
To improve our website and services
To comply with legal and regulatory obligations
Data Sharing
We may share your personal information with third parties in the following circumstances:
Service providers: We may share your information with third-party service providers that help us to provide our services, such as payment processors, hosting providers, or shipping companies.
Legal requirements: We may disclose your information if required by law, or in response to a legal process, such as a court order or subpoena.
Business transfers: If we sell or transfer our business, we may disclose your information to the new owner or operator of the business.
Consent: We may share your information with third parties if you have given us your consent to do so.
Data Protection
We take the security of your personal information seriously and have implemented various measures to protect it from unauthorised access, use, or disclosure. We use industry-standard encryption technology to secure sensitive information such as credit card details. We also limit access to your personal information to only those employees or service providers who need to access it to provide our services.
Your Rights
As a website visitor or customer, you have certain rights regarding your personal information, including:
The right to access and receive a copy of your personal information that we hold
The right to request that we correct or update any of your personal information that is inaccurate or incomplete
The right to request that we erase your personal information, subject to legal and regulatory requirements
The right to object to the processing of your personal information, subject to legal and regulatory requirements
The right to request that we restrict the processing of your personal information, subject to legal and regulatory requirements
To exercise any of these rights, please contact us using the contact information provided below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any significant changes to this Privacy Policy by posting a notice on our website or by contacting you directly. Contact Us if you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@voltis.co.uk